- Information Technology
Information Technology (IT)
Tiger Brands business operations are supported by Information systems. The IT Services division is the custodian responsible for hosting, managing and maintaining information systems, as well as the underlying infrastructure. The use of information systems is governed by IT Policies, procedures and guidelines which users are encouraged to adhere to. Through appropriate usage of information systems as prescribed by the relevant policies and standards, the required compliance is achieved, and risk which could affect the systems is reduced.Marketing
Marketing at Tiger Brands involves growing our brands by identifying consumer needs thorough research and creating demand with these consumers through above and below the line communication activities. Achieving continual top line growth through the development of our brand portfolio is key to the Tiger Brands strategy. Our brands are (next to our people) the most important asset that the company owns. Growing and developing our brands through re-invention and innovation is the foundation of our company’s success.Customer Management
Customer Management at Tiger Brands involves managing the demand with our customers through:
- The development and delivery of commercial customer objectives.
- The development and implementation of tiger brands route to market customer strategies.
- The management and development of customer trading relationships.
- Ensuring the delivery of excellent customer service.
Shopper Marketing includes understanding shopper behaviour, in different channels and formats, and leveraging this intelligence to develop and implement:
- Tiger Brands route to market shopper strategies.
- Shopper and point of purchase strategies.
- Business and brand specific strategies at point of purchase.
Finance at Tiger Brands is responsible for the analysis of financial information to provide business decision support to the business management teams which underpins the responses to business operational issues as well as new and emerging trends. The operational finance teams are responsible for the full accounting function including the management of the debtors and creditors functions, the management of funds, financial reporting and analysis.Human Resources
Human Resources helps managers manage better with the intent to build a leading FMCG emerging market business through having quality people with the right capabilities enabled by having inspired leaders and a winning culture. This is done through talent management, leadership development, a high performance and engaging culture, skills and capability development and organisational development and effectivenessCorporate Affairs
Corporate Affairs is a management function that offers a framework for sustainability and the effective coordination of all internal and external communication with the overall purpose of establishing and maintaining favourable reputation with stakeholder groups, such as employees, media, channel partners and the general public. Corporate communication is an integrative communication structure linking stakeholders to the organization. Our Sustainability pillar ensures that Tiger Brands is a better company for the world through our key deliverables that are underpinned by our commitment to be an admired corporate citizen and a demonstrated business case to influence or shape the many environments that face the organisation.Supply Chain
Procurement is the acquisition of goods or services. At Tiger Brands we pride ourselves on ensuring that the goods and services procured are appropriate and that they are procured at the best possible cost to meet the needs of the business purchaser, in terms of quality and quantity.
Manufacturing is the conversion of the raw materials into product to be sold to our customers, the retailers that in turn sell them to our consumers.
Logistics at Tiger Brands includes the management of the flow of finished goods between the manufacturing point and the customer in the best possible time and to the order specification.
NPD(New Product Development) and R&D (Research and Development) is the complete
process of bringing a new product to the market and identifying the most recent developments of particular technologies to enhance the business and / or manufacturing or packaging processes.
Engineering ensures the manufacturing facilities and lines are operating at optimum levels to deliver the best quality product manufactured to specification in the best possible time.
Quality at Tiger Brands is of the utmost importance. Through our Quality Control and Quality Assurance processes, we focus on meeting the specification quality of our products.